….vital if you are to communicate effectively.
A recent study for Manchester City FC, segmenting both their potential fanbase and also corporate hospitality customers. Currently “Manchester City is implementing a fresh perspective to its customer data based on segmentation provided by BDRC Continental”. Andrew Gilligan, Data & Insight manager, MCFC
Other notable segmentations that have been used to develop marcomms for individual segments have been on video gamers and online shoppers.
Good segmentations are based on people’s attitudes, enabling us to get inside the mind of the target audience, and understand how they think & what motivates them.