Free Visitor Survey Service What is the Service?
for AIM Member Museums
- Free service set up by AIM and funded by Arts Council England
- Easy to use online system
- Real-time results
- Benchmark against similar museums
- Developed using best practice from the ALVA Visitor Experience Benchmarking Survey
Helps you to...
- Measure the visitor experience at your museum
- Prioritise improvements
- Attract and retain sponsors/funders
- Contribute to accreditation requirements
- Guide staff training
- Inform marketing decisions
1) Collect visitor email addresses
2) Upload emails to the online system
3) Survey invites are sent automatically by the system
4) View results privately online
Our team will provide you with start-up guidelines and on-going support.