What is your customer experience performance relative to competitors in your sector? Use our new NPS benchmarking programme to assess your competitive position and understand what creates loyal customer advocates. Measure and improve your NPS to gain competitive advantage today.
Read more about our NPS benchmarking programme.
Sound financial research
Financial research can present a number of challenges: the subject may be complex, the market in a state of change, potential respondents can find the whole area daunting and well outside their comfort zone.
To meet these challenges, you need an agency that understands the market as well as engages respondents to deliver the information you need.
We work across the market from the regulators to the regulated, with clients including HSBC, LBG, Santander, Barclays, The Pensions Regulator and RBS. Our research ranges from day to day banking needs to the most complex consumer and business financial services.
Whatever your business challenge, we have the knowledge and experience to help. For information in a specific area, please follow the links to the right.
Meet the team