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Financial and Business Research

Financial research can present a number of challenges: the subject may be complex, the market in a state of change, potential respondents can find the whole area daunting and well outside their comfort zone.

To meet these challenges, you need an agency that understands the market as well as engages respondents to deliver the information you need.

At BDRC Continental we work across the market from the regulators to the regulated, with clients including The Pensions Regulator, HSBC, LBG, Santander, Barclays and RBS. Our research ranges from day to day banking needs to the most complex consumer and business financial services. 

Whatever your business challenge, we have the knowledge and experience to help.  For information in a specific area, please follow the links to the right. 

What our clients say

"BDRC Continental conducted a sensitive piece of stakeholder research for WaterAid, which involved interviewing MDs and other senior directors within virtually all of the UK water companies. We were very pleased with the research.  The interviews were conducted professionally and the findings were summarized and reported back to us with valuable added insight."
John Whitehead
Supporter Planning & Insight Manager, WaterAid
The ‘Rent Check’ is a unique measure of the rents being agreed by landlords for private rented sector tenancies across England and Wales.

This research tracks the experience of a large sample (1,536 in the six months to March 2013) of members of the National Landlord Association (NLA), providing a statistically significant overview of the rental market. This data provides insight previously overlooked by rental indices tracking ‘average’ prices for all properties marketed and reflects actual rents agreed; which, as the ‘Rent Check’ finds, are different to the asking rent initially advertised for nearly a quarter of all lettings. The survey will continue to track movements in the private rented market every six months, analysing movement in agreed prices, regional variations and providing unique landlord insight.  The ‘Rent Check’ is a survey forming part of the BDRC Continental owned ‘Landlord’s Panel’ which will provide supplementary analysis on future rental trends, tenant profile and landlord confidence in future surveys.

Read the full report here

BDRC Continental celebrates as Tracktion methodology wins prestigious MRS award for Financial Services Research
Tracktion, BDRC Continental’s unique customer experience methodology, won the annual Market Research Society Award in the Financial Services category on 12th December.

Since its creation in 2007, Tracktion has been enabling clients to improve customer experience, satisfaction levels, advocacy rates and other key measures.  Unlike traditional post-event satisfaction surveys, Tracktion respondents are interviewed at regular intervals, delivering clients up-to-date reporting of the customer experience.  It is the only methodology of its kind that offers insight at every stage of a customer’s journey with an organisation. 

Tracktion’s success in this category reflects BDRC Continental’s commitment to research innovation.  The judges applauded our work on the methodology and for successfully enabling clients to transform their customers’ experience when purchasing new products.

Mark Long, Director, commented: "The MRS has recognised Tracktion’s achievements in delivering clients a uniquely granular degree of insight.  Winning this prestigious award is testament to the excellent work we have carried out with our clients, and I would particularly like to thank Barclays, HSBC / First Direct, Lloyds Banking Group and Platform for their commitment to the methodology and their kind support of our application.”

For more information, read the winning paper - Transforming customer experience in the UK mortgage market or watch the video of Mark Long and Nicola Cormack picking up the award.

 

BDRC Continental and Allsop's Rent Check report

 

Our Expertise

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Property & Investment

 

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SME Finance Monitor


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