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What's New in Conferences?

North Wales Tourism Attractions Seminar

N Wales AGM Talk
Jon Young will be speaking at the North Wales Attractions Seminar.  The seminar has been organised by North Wales Tourism in conjunction with Welsh Association of Visitor Attractions for Tuesday 21 January 2014 at Venue Cymru, Llandudno to co-incide with the Wales Spring Gift Fair.

Book a place
Contact: Jon Young

Tourism Society: Prospects for 2014

Tourism Society
Tim Sander is speaking at the Tourism Society's Prospects 2014 event in London on 16 January. Tim will be presenting the forecast of trends in the hotels sector; including changes in consumer behaviour, impact of Gen X, the shifts in international visitors to the UK and technology changing our brand interactions and booking habits.

For more information please contact Tim Sander.

LandLords & Lettings Show

Landlords and Lettings Show
Mark Long spoke at the The Landlords and Letting Show on 27th November.  The presentation, drawn from BDRC Continental's Landlords Panel Survey, provided a research-based 'state of the nation' perspective of the current state of the PRS/BTL sectors.  Launched in 2006 (in partnership with the National Landlords Association), it is based on a quarterly survey of 500+ landlords.

The presentation covered: sector facts & figures; confidence & outlook; landlord's 'balance sheet'; portfolio & tenant profiling and buy to let. For more information visit www.landlordshow.info
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BDRC's Hotels Insight Forum

Hotels Insight Forum 2013
BDRC Continental’s fifth annual Hotel Insight Forum on Wednesday 6 November brought together a wide range of experts to discuss a broad mix of topics, tying together all the strands that make up a leisure marketing strategy.  The event was well attended by senior operations and marketing management from hospitality brands, operators and owners.

Visit our hotels sector pages to find out more.

The Annual Hotel Conference

The Annual Hotel Conference
Our Hotels, Meetings and Hospitality team participated at The Annual Hotel Conference at the Hilton Manchester Deansgate on 16 and 17 October 2013.

Mark Long moderated a lively debate from generation Y on hotels/chains & how they best fit needs when they stay for business or leisure.



SMEs - Fit For the Future

Bibby Financial Services
Shiona Davies spoke at  the 'Fit For the Future' event hosted by Bibby Financial Services. The event was for accountants, solicitors, financial advisers and finance brokers in London, focusing on how they can help UK SMEs get into shape for the future.

The event was held on Wednesday 30th October at The Brewery, Chiswell Street, London.  Shiona spoke on SME's access to finance - myths and misunderstandings.
For more information, contact Shiona Davies 020 7490 9124.

Property Investor Show

Property Investor Show

With expertise in property and investment research, Mark Long spoke at the autumn The Property Investor Show in ExCeL London on Friday 11 October.Mark delivered the 'State of the Nation' talk with reference to BDRC Continental's Landlords Panel.

For more information contact Mark Long 020 7400 1016.

North Wales Tourism Business AGM

N Wales AGM Talk
16th May 2013, Jon Young followed Alan Clark (CEO of Northern Ireland Tourist Board) in speaking at the North Wales Tourism Business AGM.  Jon spoke about the emerging travel and holiday trends in 2013.  He focused on trends relevant to attractions and accommodation providers, the importance of review sites, and the growing presence of SoLoMo (social local mobile).

His presentation drew from various Travel Tourism and Leisure team consultations over the last few years.  For more information, contact Jon Young 0207 400 1010

Museums and Heritage Show

M & H Show 2013

On Wednesday 15th May Steve Mills spoke about ‘the power of benchmarking’ at the Museums and Heritage show.

His session explored how benchmarking against your peers both within and outside your sector can generate the actionable insights required to continually deliver a first class visitor experience. It drew upon the ALVA Visitor Experience Benchmarking Survey, the UK’s most comprehensive national visitor benchmarking study, consisting of over 50 venues and discussed the core components of the visitor experience - operational service, interaction and emotional engagement - and how these interact to generate a brand new overall visitor experience benchmark.

For more information, contact Steve Mills 0207 400 0381

Westminster Business Forum

WBF logo
The Westminster Business Forum seminar brought together stakeholders from across business and the financial sector with policymakers and regulators to assess what more can be done in this area to support private sector recovery.

Shiona Davies spoke on SME access to finance looking at the trends and expectations gleaned from the research undertaken by our Business and Finance team.

For more information, contact Shiona Davies 020 7490 9124

The PhonepayPlus

PhonepayPlus

The PhonepayPlus forum looked at the current market landscape for premium rate services (PRS) and updates on how PhonepayPlus’s Code continues to meet these on-going developments. All areas of the PRS value-chain were represented at this event, and the audience included representatives of the major telephone networks, commercial TV broadcasters, and many content providers.

Tim Barber and James Myring presented the interim results of our research into the current and emerging trends in the UK premium rate telecoms services market. They later sat on a panel to answer questions from the audience about the research.

The research involves interviews with consumers, businesses and other stakeholders, as well as market data modelling, enabling a comprehensive view of the marketplace to be established

For more information, contact Tim Barber 020 7490 9121

The Singapore Global Event

Singapore Global Event

Innovation in Market Research was the theme for the Singapore Conference of the Global Market Research Alliance held at the prestigious Raffles Hotel on Friday 1 March 2013.

 Cris Tarrant, CEO of Global member BDRC Group, presented a key paper entitled Service Intensity....for heads and hearts.  

This paper describes BDRC Continental's proprietary approach to diagnosing the strengths and vulnerabilities inherent in any supplier-client relationship.  Launched in 2011, this technique helps service organisations to understand the balance between rational, emotional and customer effort inputs in their customer exchanges, and tailor their service proposition accordingly.

For more information, email Cris Tarrant (cris.tarrant@bdrc-continental.com)

British Property Federation

British Property Federation
Mark Long, Director in the Financial and Business team, delivered the keynote presentation at the British Property Federation's annual Residential conference in London on 27 February 2013.

Mark's paper, 'PRS State of the Nation', is a research-based assessment of the UK's private rented sector, making extensive use of BDRC Continental's Landlords Panel insight programme. The presentation touches upon landlord confidence and drivers, profitability, portfolio sizing and profiling and Buy To Let engagement. 

For more information, contact Mark Long on 020 7400 1016.